We provide professional service on qmail support and consultancy. We offer the following packages to meet the different needs of clients.
Hourly Support & TroubleshootingQmail Server - Monthly Support and MaintenanceLinux Server - Monthly Support and Maintenance
Support Hours:
Monday through Friday 9am to 6pm
Saturday 9am to 1pm
- Information system auditing
- qmail installation and conversion from existing server1
- Monthly system tuning
- 5 on-site support visits per month
- System upgrade2
- Email alert3
- Unlimited telephone and email support
- 2-hr response time
1 Depending on the complexity of the process, the conversion may be subject to
extra charge. Please contact our sales representative before ordering.
2 qmail related updates are basically free. However, when situation arises that
extra cost is associated, iBASE shall grant the approval of the client before
such purchase is made on behalf of the client.
3 The system shall be set up to send out alert messages to our engineers and
(upon request) your system administrator.
- Information system auditing
- User support and trouble-shooting
- Monthly system tuning
- 5 on-site support visits per month
- System upgrade4
- Unlimited telephone and email support
- 2-hr response time
4 When situation arises that extra cost is associated, iBASE shall grant the
approval of the client before such purchase is made on behalf of the client.
